Privacy Policy

1. Introduction

This Privacy Policy aims to inform you how Domea Estates OOD collects, uses, stores, and protects your personal data when using this website.

The protection of your personal information is our priority. We process personal data lawfully, fairly, and transparently, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian legislation.

2. Data Controller

The data controller is:

3. What Personal Data We Collect

Depending on how you use the website, we may process the following data:

Data provided via the contact form:

• name;
• phone number;
• email address;
• content of your message.

Data collected automatically:

• IP address;
• device type;
• internet browser;
• operating system;
• approximate location;
• information about pages visited;
• date and time of visit;
• information collected through cookies.

4. Why We Process Your Personal Data

We use the provided data solely for:

• responding to your enquiries;
• providing information about our services;
• contacting you regarding interest in a specific property;
• improving website performance;
• analysing traffic;
• improving user experience;
• protecting against misuse and technical issues;
• fulfilling legal obligations.

We do not sell, rent, or provide your personal data to third parties for their own marketing purposes.

5. Legal Basis for Processing

Personal data processing is carried out on the basis of:

• your explicit consent;
• taking steps at your request prior to entering into a contract;
• compliance with legal obligations;
• the legitimate interest of Domea Estates in maintaining the security and operation of the website.

6. Retention Period

Personal data is stored only for the period necessary to fulfil the purposes for which it was collected, unless the law requires a longer period.

Enquiries submitted via the contact form may be stored for up to 24 months, unless there is a legal basis for longer retention.

7. Who We May Share Data With

In certain cases, personal data may be shared with:

• hosting service providers;
• technical support providers;
• analytics service providers;
• public authorities, when required by law.

All our partners are obliged to process data lawfully and to provide the necessary level of protection.

8. Use of Analytics and Marketing Tools

The website may use services such as:

• Google Analytics;
• Google Tag Manager;
• Meta Pixel;
• other analytics and marketing tools.

These services may use cookies to analyse traffic, measure the effectiveness of advertising campaigns, and improve content.

Marketing and analytics cookies are used only with your consent.

9. Your Rights

Under GDPR, you have the right:

• to access your personal data;
• to rectify inaccurate data;
• to erasure (the 'right to be forgotten');
• to restriction of processing;
• to data portability;
• to object to processing;
• to withdraw given consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out prior to its withdrawal.

10. Exercising Your Rights

To exercise any of the above rights, you may contact us at:

We will respond to your request within the time limits provided by applicable legislation.

11. Complaint to a Supervisory Authority

If you believe your personal data is being processed unlawfully, you have the right to lodge a complaint with:

12. Security

Domea Estates applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or unlawful disclosure.

However, no method of transmitting information over the internet can guarantee absolute security.

13. Changes to the Policy

We reserve the right to update this Privacy Policy in response to changes in legislation, website functionalities, or the way personal data is processed.

The current version will always be published on the website.

14. Contact

If you have questions about this Privacy Policy or the way we process your personal data, please contact us: